Artificial intelligence revolutionizes guided tours: Sycomore and Vox Group roll out simultaneous translation for all audiences

In a world where international visitors are ever more numerous, cultural sites must rethink the linguistic accessibility of their guided tours. Vox Group, Sycomore's parent company, now offers a breakthrough innovation: multilingual simultaneous translation systems powered by artificial intelligence.

Microguide IA: instant translation without a smartphone

Vox Group's Microguide IA audio receivers deliver tour commentary translated live into several languages simultaneously, with no need for a mobile app or smartphone. This technology relies on a radio system (VDR) that transmits the guide's voice live in its original language, while providing up to 3 live translations powered by AI.

Its key advantages:

• No download required
• Perfect for less tech-savvy visitors (children, seniors, international groups)
• Operates independently of internet access or mobile battery
• A smooth, reliable and highly inclusive experience
• Proven hardware infrastructure, combined with Vox's logistical know-how

Vox Connect AI: multilingual touring via smartphone, without an app

Vox Connect AI gives visitors direct access to translated commentary on their own smartphone, with no app to install. They simply scan a QR code generated by the guide from their own phone to be instantly connected to the live broadcast.

In practice:

• The guide starts the live stream via Vox Connect AI, which generates a unique QR code.
• Visitors scan this QR code with their phone.
• They can choose between listening to the guide's voice or receiving a translation in the language of their choice.
• The guide can enrich the experience with images, texts, videos or documents shared directly.
• A messaging system lets visitors ask questions, for controlled interaction.

The benefits: zero apps, zero additional devices to manage, compatibility with all browsers and smartphones, AI translation into more than 50 languages with ultra-low latency, reduced logistical costs and real-time personalization of the experience.

An inclusive, cost-effective system for every type of site

These innovations are ideal for museums, monuments or heritage sites with limited human resources. Thanks to AI, commentary is translated live, without the need to mobilize several guides or print multiple materials. It is a concrete answer to the budgetary and staffing challenges faced by small sites and major institutions alike.

Technology in the service of cultural interpretation

For more than 35 years, Sycomore has supported cultural sites in designing their visitor journeys. By integrating Vox Connect AI and Microguide IA technologies today, the company enriches its offering with connected, multilingual and inclusive solutions, while maintaining exacting editorial standards. Vox Group, a pioneer in integrating AI into tour systems, combines technological infrastructure with logistical expertise. Together, Sycomore and Vox Group are redefining the future of the guided tour.