Dedicated On-Site Sycomore Services

Installation training maintenance

Once a project has been completed, maintenance becomes our priority. Our engineers and technicians ensure that all equipment is installed correctly and that your staff is fully trained.

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On-site management

We also provide a concession service - dedicated teams who take care of visitor reception, audio guide distribution, satisfaction surveys, etc. We have 25-35 employees on our reception team, all of whom were recruited for their excellent customer service, relevant experience, and ability to speak several foreign languages.

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Data and visitor profiling

We will help you observe, study, and know your audience. Our visitor profiling toolbox will provide you with the following services: Smart tour data (POIs listened to, visitor nationalities, heat map…) as well as qualitative satisfaction surveys.

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Tourism development

Our knowledge of the tourism industry will allow you to connect with major tourism actors, strengthen your position in your own destination ecosystem to create extended and full visitor experiences. We will help you develop new partnerships and tourism packaged to reach a wider audience and increase your sites’ visibility.

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Benefit from a full spectrum of services dedicated to enhance cultural tours. Increase your site’s visibility by placing it at the center of the visitor experience!