Dedicated On-Site Sycomore Services
Installation training maintenance
Once a project has been completed, maintenance becomes our priority. Our engineers and technicians ensure that all equipment is installed correctly and that your staff is fully trained.
On-site management
We also provide a concession service - dedicated teams who take care of visitor reception, audio guide distribution, satisfaction surveys, etc. We have 25-35 employees on our reception team, all of whom were recruited for their excellent customer service, relevant experience, and ability to speak several foreign languages.
Data and visitor profiling
We will help you observe, study, and know your audience. Our visitor profiling toolbox will provide you with the following services: Smart tour data (POIs listened to, visitor nationalities, heat map…) as well as qualitative satisfaction surveys.
